Do your product instructions help your customer experience?
The Customer Experience includes using the product. And people give your product 20 minutes to feel confident they can use it.
What do they do in that 20 minutes? They read the instructions.
Customers don't read the instructions cover to cover, they browse to see if the instructions seem to be clear and helpful.
So, do your instructions help or hurt the customer experience? And how do you know? Contact us at firstname.lastname@example.org or call us at +1 951-369-8590 to start finding out.